Privacy Policy

This Privacy Policy explains how Crystal Cleaning Consultants handles personal information collected through this website, including information submitted through the enquiry form. It applies to visitors and prospective customers in the Ontario communities we serve.

Information we collect

Depending on how you use the website, we may collect your name, email address, phone number, service area, requested service and the details you include in an enquiry. The public pages do not require an account or login; the hosting environment may still record ordinary technical request information such as browser type, device information and IP address in server logs.

Why we collect and use information

Crystal Cleaning Consultants uses enquiry information to respond to requests, understand the space and service you are asking about, prepare a useful follow-up, communicate next steps and maintain ordinary business records. We do not treat an online enquiry as a confirmed appointment or service contract.

Consent and your choices

By submitting an enquiry, you provide consent for us to use the information for the purpose of responding to that request. You may withdraw consent or ask us not to contact you further, subject to reasonable legal or business requirements. Withdrawing consent may mean we cannot continue a quote or service discussion.

Limited sharing

We do not sell or rent enquiry information. If you submit an enquiry, we may share the minimum information needed with service providers that help operate the website or deliver the message, subject to their role and applicable privacy obligations. The service-area map can also load resources from Leaflet and OpenStreetMap, which may process technical request information under their own policies.

Retention and deletion

We keep information only for as long as it is reasonably necessary to respond to the request, administer a customer relationship, protect the website, resolve disputes, meet legal obligations or maintain appropriate business records. When information is no longer needed, we take reasonable steps to delete it or remove identifying details.

Safeguards

Crystal Cleaning Consultants uses reasonable administrative, technical and physical safeguards appropriate to the information handled. These measures can include access controls, secure transport, limited staff access and routine security maintenance. No internet transmission or storage system can be guaranteed to be completely risk-free.

Access, correction and questions

You may ask what personal information we hold about you, request a correction, or raise a privacy concern. Please contact our privacy contact at crystal@CrystalCleaningConsultants.com. We may need to verify your identity before responding to an access or correction request.

Children and third-party websites

This website is intended for adults arranging residential or commercial cleaning services. We do not knowingly request personal information from children. Links or external services displayed on the website are governed by the policies of those third parties.

Contact

Crystal Cleaning Consultants
crystal@CrystalCleaningConsultants.com
(289) 218-9481